Industry Q&A

Q: How to set up an account

A: if you see the prompt "Let us create your account" after turning on your computer, it means that your computer has not set up a user account. You can create a new user account by following these steps:

1. Click the "Start" menu and select "Settings".

2. Select "Account" in the "Settings" window.

3. Select "Family & Others" in the "My Devices" tab.

4. Under "Others," click "Add someone to use this device on their computer."

5. Select "I don't have login information for this person."

6. In the next interface, select "Add user without Microsoft account".

7. Enter your username and password, then enter your password again to confirm.

8. Select password prompt questions and answers so that you can retrieve your password if you forget it.

9. Click the "Next" button to complete the creation of the user account.

After creating a new user account, you can restart your computer and log in to your new account to start using your computer. It should be noted that in order to protect your computer and personal privacy, it is recommended that you set a strong password, do not share your password with other accounts, and change your password regularly.

Q: How to activate the system

A: Win10 system activation steps:

1. Save and decompress the KMspico Install. rar file, and copy it to the computer to be activated.

2. Double-click the KMspico _setup.exe file. Follow the prompts to install.

Q: How to set up automatic power-on when power is turned on

A: First, plug in the keyboard and press the Delete key on the keyboard to enter the BIOS interface. Second, select Advanced-Power Management Configuration and press Enter. Third, select AC-Power Loss and change it to Power on. Step 4: F10 to save, then enter the system, and unplug the power after shutting down. Just plug it in.

Q: How to connect a mouse

A: Wireless keyboard and mouse pairing method (WM100+WK100)

How to re-pair the mouse: first install the battery in the correct direction, hold down the left button + middle button + right button at the same time for about 5 seconds and then release it, and insert the USB receiver within 20 seconds; that's it.

How to re-pair the keyboard: first install the battery in the correct direction, press and hold the sc key and the += key on the keyboard at the same time for about 5 seconds, then release it, and insert the USB receiver within 20 seconds: that's it.

Q: A blue screen appears on the running computer

A: ① If the computer only occasionally displays a blue screen, we can try to solve the problem by restarting the computer. If the problem is caused by the previous hardware installation, it is recommended to re-plug the hardware or install the latest version of the hardware driver.

    ② The system blue screen phenomenon occurs due to improper installation of hardware drivers or program compatibility. For such situations, reinstalling the system is the simplest and most effective solution. Hardware failure, replacement method must be used to check related defective hardware (memory, hard disk, CPU, motherboard)

Q: Unable to enter the system

A:①For software problems, it is usually caused by the user installing a certain application software, updating a certain hardware driver, or the system being damaged by a virus. The easiest solution for software problems is to reinstall the system.

    ②Hardware problems are generally caused by a defective device, such as USB daughter card, camera, memory, CPU, motherboard, etc.